ETP’s Conditions of Use

Thank you for visiting the Employment Training Panel’s (ETP) website and reviewing our Conditions of Use. The Conditions of Use reflect current business practices and are subject to change without notice. This version of ETP’s Conditions of Use is dated April 24, 2023.

These conditions go hand in hand with ETP’s Privacy Policy, which is also available on this website. Each department within the State of California may have additional privacy and use policies, specific to the mission and needs of their work. Be sure to review those policies as you access those websites.

ETP wants you to know about the collection, use, and security of information that may be obtained through our website. By visiting the website, you are accepting the policies and practices described here, which cover the following topics:

Personal Information

It’s important to know what ETP considers personal information. “Personal information” is information about a natural person that identifies or describes an individual, including, but not limited to, his or her name, social security number, physical description, home address, telephone number, education, financial matters, and medical or employment history, readily identifiable to that specific individual.

A domain name or Internet Protocol address is not considered personal information; however, it is considered electronically collected personal information. According to California Government Code section 11015.5, “electronically collected personal information” means any information that is maintained by an agency that identifies or describes an individual user, including, but not limited to, his or her name, social security number, physical description, home address, telephone number, education, financial matters, medical or employment history, password, electronic mail address, and information that reveals any network location or identity, but excludes any information manually submitted to a state agency by a user, whether electronically or in written form, and information on or relating to individuals who are users, serving in a business capacity, including, but not limited to, business owners, officers, or principals of that business.

The electronically collected personal information that we automatically collect includes your domain name or Internet Protocol address and statistical information about which web pages you visit. This information is used to improve our web services and the materials available. Website logs do not identify a visitor by personal information and we make no attempt to link other websites with the individuals that browse our website.

If you voluntarily participate in an ETP website activity that asks for specific information (i.e., completing a request for assistance, personalizing the content of the website, sending an email, or participating in a survey) more detailed data will be collected. If you choose not to participate in these activities, your choice will in no way affect your ability to use any other feature of the website.

ETP collects personal information directly from individuals who volunteer to use our services. Collection of this information is required to deliver such services, but use of these services is voluntary. Any information will only be used for the purposes for which it was provided.

If personal information is volunteered by a user, state law, including the Information Practices Act of 1977, California Government Code section 11015.5, and the federal Privacy Act of 1974, may protect it. However, this information may become public record and subject to public inspection and copying, unless otherwise protected by federal or state law. See the “Public Disclosure” section for more information.

California Government Code section 11015.5(a)(6) prohibits all state agencies from distributing or selling electronically collected personal information to any third party without the permission of the user. ETP does not sell any electronically collected personal information. Any distribution of electronically collected personal information will be solely for the purposes for which it was provided and will not be shared with another entity, except as prescribed by law.

ETP may provide or distribute certain lists and statistical reports of regulatory information as provided by law, but no personal information is sold or distributed and all relevant legal protections still apply.

Departments and agencies of the State of California are required to adhere to a privacy policy. Please see Department of General Services Management Memo 00-14, effective January 1, 2001. ETP adheres to its Privacy Policy, which is prominently posted on this website.

A Special Note about Minors

ETP discourages minors (under the age of 18) from providing their personal information to us. This includes personal information submissions for user or personalization profiles.

Minors may only use ETP services if use is approved and guided by a parent or guardian. We will not provide personal information about minors to third parties.

If we decide to begin collecting personal information directly from minors, we will notify parents or guardians of the data requested, the reasons for collecting such data, and the intended use for the data. We will seek parental consent before collecting any personal information from minors and parents or guardians will have the right to request more information; view the minor’s information; and prohibit us from further use of the minor’s information.

Requests for Assistance

If you choose to submit a request for assistance to ETP, any information you provide to us will only be shared with entities involved in your case as necessary. Information you provide may be included with other consumers’ information to be used for statistical reporting, trending data, and/or investigative actions. For example, we may need to retain information that becomes part of an enforcement action or consumer complaint case for a period of time after the closing date of the case.

If you provide us with information regarding an issue that does not fall within our regulatory jurisdiction, we may refer your information to the appropriate local, state, or federal agency on your behalf.


If you participate in an ETP survey, the information volunteered in response to the survey will be collected. The information collected is not limited to text characters and may include audio, video, and graphic information formats sent to us. The information is retained in accordance with California Government Code section 11015.5.


If you choose to submit an email to ETP, the e-mail address and contents of the e-mail will be collected. The information collected is not limited to text characters and may include audio, video, and graphic information formats sent to us. The information is retained in accordance with California Government Code section 11015.5.

We will use the information emailed to improve our service to you or respond to your request. We may forward your email to another agency for appropriate action.

Public Disclosure

In the State of California, laws exist to ensure that government is open and that the public has a right to access appropriate records and information possessed by state government. At the same time, there are exceptions to the public’s right to access public records. These exceptions serve various needs including maintaining the privacy of individuals. Both state and federal laws provide exceptions.

All information collected from this website becomes public record that may be subject to inspection and copying by the public, unless an exemption in law exists. In the event of a conflict between ETP’s Conditions of Use, the Public Records Act, the Information Practices Act, or other law governing the disclosure of records, the Public Records Act, the Information Practices Act, or other applicable law will control.


ETP, as developer and manager of this website, has taken several steps to safeguard the integrity of its telecommunications and computing infrastructure, including but not limited to user authentication, monitoring, auditing, and encryption.

Security measures have been integrated into the design, implementation, and day-to-day practices of the entire operating environment, as part of the continuing commitment to risk management. This information should not be construed in any way as giving business, legal, or other advice, or warranting as fail proof, the security of information provided via our website. The technical standards governing security are enforced by the California Department of Technology.

This website and the information it contains are provided as a public service by ETP. The website is monitored to ensure proper operation and verify the functioning of applicable security features. Anyone using this system expressly consents to such monitoring.

Unauthorized attempts to modify any information stored on this website, to defeat or circumvent security features, or to utilize this website for other than its intended purposes are prohibited and may result in criminal prosecution.

Links to Other Websites

ETP’s website has links to other websites that may be useful to you and provide services. When you link to another website, you are no longer on our website and are subject to the privacy policy of the new website.

Limitation of Liability

ETP attempts to maintain the highest accuracy of content on its website. Any errors or omissions should be reported for investigation.

ETP makes no claims, promises, or guarantees about the absolute accuracy, completeness, or adequacy of the contents of this website and expressly disclaims liability for errors and omissions in the contents of this website. No warranty of any kind, implied, expressed or statutory, including but not limited to the warranties of non-infringement of third-party rights, title, merchantability, fitness for a particular purpose and freedom from computer virus, is given with respect to the contents of this website or its hyperlinks to other Internet resources.

References in this website to any specific commercial products, processes, or services, or the use of any trade, firm or corporation name is for the information and convenience of the public, and does not constitute endorsement, recommendation, or favoring by ETP, its personnel, or agents.


In general, information presented on this website, unless otherwise indicated, is considered in the public domain. It may be distributed or copied as permitted by law. However, ETP does make use of copyrighted data (e.g., photographs) which may require additional permissions prior to your use.

Furthermore, the unique branding of the website and various official seals and marks may not be used without permission of ETP. In order to use any information on this website not owned or created by ETP, you must seek permission directly from the owning (or holding) sources.

ETP shall have the unlimited right to use for any purpose, free of any charge, all information submitted via this website, except those submissions made under separate legal contract. ETP shall be free to use, for any purpose, any ideas, concepts, or techniques contained in information provided through this website.

Applicable Law

By visiting this website, you agree that the laws of the State of California, without regard to principles of conflict laws, will govern ETP’s Conditions of Use and ETP’s Privacy Policy, or any dispute of any sort that might occur between you and ETP.


You agree to indemnify and hold harmless ETP, and its personnel or agents, from and against any and all legal claims and demands that may arise from your use or misuse of this website.